L1 Systems Administrator

L1 Systems Administrator

Job Number: 364698

Category: -Software & Systems SBU

Description: A Tier L1 IT Systems Administrator job is currently available at Belcan in Evendale, OH 45215. This is a full-time, direct hire position with full benefits. To be considered for this role, you must be a US citizen and must possess a Secret Clearance or be willing to obtain successfully. Additionally, you must hold a current CompTIA Security + CE certification/equivalent or be willing to obtain one.

We are looking for those who possess a passion for providing quality customer service and strong communication skills. This role will provide Tier 1 technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to customers in person, over the phone, or via e-mail using IT ticketing system.

Responsibilities:
- Serve as the first point of contact for customers seeking technical assistance via ...