L2 Application support Engineer

Job Description

Position Title: L2 Application support Engineer

Location: Alabang Muntinlupa

Work Setup: Hybrid (3 times a week RTO)

Must have: Has at least one (1) year of experience in Level 2 Application Support, Incident

Management, Problem and Change Management

a. Education

● Bachelor's or College degree in Information Technology, Computer Engineering,

and/or related fields. Other courses are welcome as long as he or she has

extensive related experience.

b. Experience

● Has at least one (1) year of experience in Level 2 Application Support, Incident

Management, Problem and Change Management

● Experience in business domain processes is preferred but not required

c. Skills

● Strong Analytical and Problem-solving skills

● Fast learner in terms of understanding and analysing business processes

● Strong familiarity and working knowledge on Incident, Problem, and Cha...