L2 IT Support Engineer – Real-Time Chat & Incident Mgmt

Infosys Limited

Full-time Mexico, Ciudad de México Instalación - Mantenimiento - Reparación

Posted:

March 02, 2026

Location:

Mexico, Ciudad de México, Mexico

Job Description

                    A leading global IT services firm is looking for a consultant for their Level 2 chat support services. You will provide real-time technical assistance, manage incidents, and ensure quality user experiences. The role demands strong coaching skills, documentation proficiency, and the ability to enhance operational procedures. Join a team committed to digital transformation in a collaborative environment located in Mexico, Ciudad de México.
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Job Overview

Job Type: Full-time

Location: Mexico, Mexico

Posted: March 02, 2026

Deadline: April 11, 2026