L2 Network Troubleshooter – ISP & Fiber Support

ViewQwest in the Philippines is seeking a Level 2 Technical Support Engineer to provide advanced technical troubleshooting and resolution for complex broadband and network issues. The role focuses on deeper diagnostics and coordination with internal engineering teams to ensure swift service restoration.

The ideal candidate should have 2-4 years of experience in technical support, a strong understanding of networking principles, and the ability to work in a 24/7 support environment.