L2 Operations Lead (TSYS Card Payments Platform)

JOB TITLE:

L2 Operations Lead (TSYS Card Payments Platform)

LOCATION and SETUP:

Hybrid Setup – Eton Centris

Summary

We are seeking an experienced L2 Operations Lead with deep expertise in TSYS card payment processing platforms (TS2/Prime) to oversee production operations, governance, and service stability within a high-volume payments environment. The ideal candidate will be responsible for ensuring platform reliability, managing critical incidents, driving root cause analysis, challenging vendors when necessary, and providing end-to-end operational ownership across card processing systems.

This role requires strong technical expertise in payment processing, production support, and operational leadership, along with the ability to effectively engage business stakeholders, technology teams, and thir...