L2 Production Support

Industry - Sector: Financial Services – Banking

• Work actively with team members to analyze and resolve application issues.
• Identify defects, discrepancies, and trends by ways of code debugging or log analysis.
• Manage incidents and effectively communicate with users, application owners and senior stakeholders across all areas.

• Experience as a L2 support engineer
• ITIL Process experience with Service Mgmt., Knowledge Mgmt., Incident Mgmt
• Hands‑on experience in SQL (Pl/SQL), Unix and Shell Scripting
• Hands‑on Read and Debug Java Code

Work Underpressure, Quality at work, Results Oriented

• Working in a team environment, Consultants will focus on the analysis, design and development of technology-based solutions for Capgemini’s clients.
• You will work alongside te...