L2 Service Desk Specialist: Advanced Support

A technology services company in Colombia is seeking a Tier 2 Service Desk Specialist responsible for providing advanced technical support across various platforms. This role involves resolving complex incidents, collaborating with account and customer success managers, and creating knowledge-base content to enhance service efficiency. Ideal candidates will have extensive experience with Windows, Linux, and Unix, alongside strong problem-solving and communication skills. Competitive compensation and a dynamic work environment are offered.
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