L2 Service Desk Specialist — Fast First-Response Support

A leading digital transformation partner is seeking a Service Desk Agent in Mexico, Jalisco, Región Centro.The role involves being the first point of contact for B2B users, troubleshooting issues, and ensuring adherence to service standards.Candidates should have 1-3 years of experience in a support role, excellent communication, and customer service skills.This position offers an opportunity to grow within a forward-thinking company committed to digital transformation.
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