L2 support engineer

ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner. Job Description: L2 Support Engineer We're looking for a hands-on L2 Support Engineer who will support the stability and availability of trading and risk systems by investigating and resolving production issues escalated from L1. The role focuses on incident triage, analysis, and resolution using established tools and runbooks, wh...