L2 Technical Support

We are looking for an Onsite Technical Support (L2) to handle onsite IT equipment setup, troubleshooting, and network support.

Responsibilities:

• Set up and support POS systems, desktops, laptops, printers, and scanners
• Install and maintain Windows OS (10 and up) & Microsoft 365
• Install and manage Sophos antivirus
• Perform hardware troubleshooting, repair, and replacement
• Provide on-site IT support (L2 level)
• Assist in network setup, Wi-Fi troubleshooting, and basic cabling
• Deployment, documentation, and preventive maintenance

Qualifications:

• Experience in IT Support / Technical Support / L2 Onsite Support
• Knowledge in hardware, software, POS systems, and networking
• Willing to do on-site fieldwork and deployments

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