L2 Technical Support Leader (Integration & Middleware)

DXC Technology

Full-time Riyadh, Riyadh Province Computer Occupations

Posted:

June 08, 2026

Location:

Riyadh, Riyadh Province, Saudi Arabia

Job Description

Job Description:
Strategic Technical Leadership
End-to-End Traceability: Lead the team in tracing transaction flows from the API Gateway (API Connect) through the Enterprise Service Bus (ACE) to the backend Microservices (Spring Boot).
Root Cause Analysis (RCA): Spearhead deep-dive investigations into middleware failures, such as message losses in MQ, synchronization errors in ACE, or JVM crashes in Spring Boot.
Platform Governance: Oversee the stability of integration components running on Red Hat OpenShift, ensuring optimal resource (CPU/Memory) allocation and pod scaling.
Security Enforcement: Manage and troubleshoot security protocols, including Mutual TLS (mTLS), OAuth2, and JWE/JWS within the integration layer.
Detailed Technical Responsibilities
A. IBM Cloud Pak for Integration (CP4I)
App Connect Enterprise (ACE): Troubleshoot message flows, ESQL logi...
                

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Job Overview

Job Type: Full-time

Location: Riyadh, Saudi Arabia

Posted: June 08, 2026

Deadline: July 18, 2026