L3 Feedback Caller

• Conduct follow-up calls with beneficiaries, stakeholders, and program participants to collect feedback.
  
• Document feedback responses accurately and escalate critical issues when required.
  
• Maintain and update feedback databases.
  
• Support in identifying gaps and areas for program improvement.
  
• Ensure high-quality interaction with beneficiaries and address their concerns effectively.
  

Requirements

• 12th class or Bachelor's degree in Social Sciences, Communications, or a related field.
  
• 0–2 years of experience in customer service, call center operations, or feedback collection.
  
• Strong communication skill...