L3 Network Engineer

Position: L3 Network Engineer

Salary: 75K PHP

Job Description

The L3 Network Engineer is responsible for providing advanced technical expertise to support, troubleshoot, design, and enhance enterprise network infrastructures. This role requires strong interpersonal skills to effectively collaborate with onsite staff, cross-functional IT teams, vendors, and customers. The engineer will respond to escalated issues, coordinate network changes, and participate in infrastructure projects. Most of our clients are small medium enterprises with up to 60 employees.

Key Responsibilities:

Advanced Support & Troubleshooting

• Receive and resolve Tier 1 and Tier 2 escalations related to LAN, WAN, VPN, routing, switching, and firewall issues.
• Analyze and resolve complex network infrastructure problems using advanced diagnostic tools and methodologies.
• Provide timely and effective updates to customers, stakeholders, ...