L3 Support Engineer

Fidel Consulting KK
Full-time Tokyo , Tokyo other-general
Posted:
June 02, 2026
Location:
Tokyo , Tokyo , Japan

Job Description


Appealing Points:


Opportunity to lead advanced incident resolution and root cause analysis for large-scale 5G Core networks, playing a critical role in next-generation telecom operations
Hands-on exposure to cloud-native telecom platforms using Kubernetes, enabling deep expertise in modern Telco Cloud infrastructure and operational optimization
High-impact technical leadership role involving global vendor collaboration, knowledge transfer, and team mentoring, strengthening both technical and people leadership capabilities


Annual salary : 8 Million yen and above

Job Responsibilities:


Incident Resolution & RCA: Provide advanced technical analysis for complex incidents within the 5GC network and lead root cause identification.
Deliverables: Incident analysis reports, Root Cause Analysis (RCA) reports.
Vendor Technical Liaison: Collaborate with network equipment vendors to discuss technical issues, validat...

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Job Overview

Job Type: Full-time
Location: Tokyo , Japan
Posted: June 02, 2026
Deadline: July 12, 2026