L3 Windows Architect

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**



**Primary Responsibilities:**



+ Level 3 Troubleshooting: Desktop Engineering deep-dive diagnostics and root cause analysis on complex desktop issues involving OS internals, hardware and peripherals

+ DEX Expertise: Utilize DEX Tools to monitor and improve endpoint performance, correlate user experience issues with system changes and proactively address pain poi...