Lab Computing Analyst

Location: Raleigh Durham, NC

This role will require full-time on-site presence at our client site in the Raleigh-Durham, NC area. This role is NOT eligible for relocation assistance The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team.

Required Skills:

Excellent customer service skills complemented by an ability to listen to and interpret client requests

Ability to troubleshoot complex instrument and technology issues

Strong oral and written communication skills

Ability to identify, track and complete tasks for m...