LAS Contact Centre Agent: Collections

Introduction

At Lancet Laboratories we recognise that results are achieved through attracting, developing and retaining the best people. We support the attainment of equal opportunity progress, and believe that people are the spirit to us accomplishing our strategic goals. 

An opportunity has presented itself to appoint a suitably qualified candidate into the position of LAS Contact Centre Agent: Collections. This position is based at Lancet Head Office- Richmond. 

Job Summary:

This post holder is responsible for handling calls from new and existing customers regarding a variety of requests, using their knowledge of products or services as well as great customer service skills. Provide support and offer information as needed to keep customers satisfied and retain business.

Duties & Responsibilities

• Ensure all queries are successfully resolved making sure that possible dates of payments are always obtained on outstanding acc...