Latam Customer Care Leader: Spanish-Speaking Ops

Novibet
Full-time xico, veracruz Other-General
Posted:
June 05, 2026
Location:
xico, veracruz, Mexico

Job Description

Novibet is seeking a Customer Care Manager to ensure customer satisfaction in Mexico.
You will lead support teams and resolve complaints while analyzing customer feedback to improve processes.
You will also oversee Spanish customer care teams across LATAM, fostering team growth and maintaining service quality.The ideal candidate should have a Bachelor's degree in Business Administration, 3+ years of experience in customer management, and be proficient in English and Spanish.
The role offers competitive compensation, career growth opportunities, and a diverse work environment.
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Job Overview

Job Type: Full-time
Location: xico, Mexico
Posted: June 05, 2026
Deadline: July 15, 2026