LATAM CX & Relationship Specialist — Hybrid Role

DiDi Global

Full-time Colombia, Colombia Gestión y operaciones, Ventas

Posted:

February 24, 2026

Location:

Colombia, Colombia, Colombia

Job Description

                    A leading mobility technology platform is seeking a CX Ops Analyst in Colombia to enhance customer experience and drive operational efficiency. This role involves daily communication with vendors, KPI tracking, and data analysis. The ideal candidate will have a Bachelor's degree, advanced English, and excellent communication skills. The position offers dynamic challenges in a fast-paced environment, creating significant impact for users across Latin America.
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Job Overview

Job Type: Full-time

Location: Colombia, Colombia

Posted: February 24, 2026

Deadline: April 05, 2026