LatAm Service Performance Manager

vivo LATAM is seeking a Service Manager to lead the development of Smartphone Repair Centers across Latin America, including Mexico and other countries. The role focuses on customer service satisfaction, KPI management, and effective implementation of service strategies.

The ideal candidate possesses a bachelor’s degree, at least one year of relevant experience, and strong consumer-oriented service awareness. Proficiency in English or Chinese and the ability to travel are essential for this position.