LATAM Support Operations Lead - Customer Experience & Growth

Philips is seeking a Support Operations Manager to lead service teams across the LATAM Hispanic clusters. You will optimize performance, ensure high customer satisfaction, and manage operational KPIs. With a focus on addressing market needs, you will design effective support services and collaborate with various partners.

The ideal candidate will have management experience in service operations, excellent communication skills in English and Spanish, and knowledge of ITIL 4 practices.