LEA Case Operations Executive

Role:

● Receive, log, and triage legal requests (e.g. investigation letters, orders, MACC, PDRM, BNM inquiries) in accordance with internal protocols and timelines.

● Assess legal validity and ensure requests comply with relevant Malaysian laws (e.g. FSA 2013, AMLATFPUAA 2001, PDPA, CPC).

● Liaise with internal stakeholders (e.g. Compliance, Legal, Operations, Business Units) to retrieve required data securely and confidentially.

● Draft or review response letters to LEAs and ensure proper disclosure approval processes are followed.

● Escalate sensitive or complex requests to senior management as needed.

● Ensure compliance with secrecy obligations and maintain strict confidentiality when handling customer or transaction information.

● Maintain an up-to-date log and audit trail of all requests and disclosures.

● Support the preparation of periodic reports.

● Ensure compliance with internal SOPs, BNM guidelines, and secre...