Lead Call Center Supervisor: Elevate Team Performance

Redial BPO
Full-time mexicali, mexicali Other-General
Posted:
May 27, 2026
Location:
mexicali, mexicali, Mexico

Job Description

A leading call center company in Mexico is looking for a talented Customer Service Supervisor to oversee phone agents. You will lead performance reviews, manage escalations, and ensure adherence to quality guidelines. The ideal candidate has 2–3 years in call centers, excellent leadership and communication skills, and can multitask effectively. A bachelor's degree is preferred. This role offers an on-site schedule from Monday to Friday, 7:00 am – 4:00 pm PST.
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Job Overview

Job Type: Full-time
Location: mexicali, Mexico
Posted: May 27, 2026
Deadline: July 06, 2026