Lead Call Center Team - Coaching, Performance & Growth

Link-Worldwide in Mexico City is seeking a Bilingual Team Lead to supervise and lead a team effectively.This role focuses on enhancing team performance and ensuring compliance with established policies.The ideal candidate will have strong leadership and communication skills and a background in managing remote teams.Responsibilities include daily operations oversight, coaching team members, and developing performance plans.Applicants should have relevant experience in customer service and call center environments, with the ability to communicate fluently in English.A competitive salary starting from $18,****** per month is offered.
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