Lead - Capacity Planner

Company Description

Everise is a global leader in customer experience solutions, serving millions of customers worldwide. Specializing in healthcare, travel, technology, and financial services, we partner with some of the world's largest brands to deliver exceptional customer care. With operations in 32 languages, Everise consistently transforms customer interactions into extraordinary experiences. At our core, we embrace diversity and inclusivity, valuing a variety of backgrounds, experiences, and perspectives. Join a supportive workplace where you can contribute to creating happiness for customers around the globe.

Role Description

This is an on-site, full-time role located in Taguig for a Lead - Capacity Planner. The Lead - Capacity Planner will be responsible for monitoring and analyzing business performance metrics, optimizing capacity and production planning, and ensuring alignment with operational goals. Day-to-day tasks include creating forecasts, develo...