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Lead CRM Engineer

StarHub
Full-time Seksyen 13, Selangor Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Posted:
June 07, 2026
Location:
Seksyen 13, Selangor, Malaysia

Job Description

Role Mission:  

The Lead CRM Engineer owns the reliability, scalability, and delivery of StarHub’s core Customer Relationship Management (CRM) and Order Management (OM) platforms that power customer onboarding, sales journeys, and fulfilment for the Consumer Business. 


The role focuses on ensuring stable, high-performing, and resilient CRM/OMplatforms, leading engineering execution across customer, product, order lifecycle, and billing integration domains. Operating within a DevOps model, the Lead CRM Engineer drives production excellence through observability, incident management, and engineering best practices, while mentoring engineers and improving system reliability at scale. 

Responsibilities:  

  • Own end-to-end delivery and reliability of CRM/OM services across Customer Management, Product Catalogue, Campaigns, Order Management, and Revenue/Billing integration 
  • Lead design and implementation of scalable backend services and ...

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    Job Overview

    Job Type: Full-time
    Location: Seksyen 13, Malaysia
    Posted: June 07, 2026
    Deadline: July 17, 2026