Lead, Customer Portfolio Growth Insights & Strategy

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This is a business-led insights and strategy role embedded in Customer Portfolio Growth (CPG). The role owns the growth strategy, insight agenda, and decision frameworks across Acquisition, Retention, Cross-sell, Partnerships & Digital, and defines what needs to be built in Salesforce (segments, triggers, dashboards, measurement). The role works closely with the Data Analytics function, which develops the datasets, models, dashboards, and technical outputs based on this role’s business requirements. The role is accountable...