Lead Data Analyst - IT Performance Management and Analytics

JOB SCOPE

Summary of Job Responsibilities

The primary responsibility of an analyst is to gather, interpret and use complex data to develop actionable steps that will improve processes and optimize results in the areas of IT Performance management. The Analyst needs to provide a wide array of support to the IT leadership including recommending best practices, strategic analysis and evaluating performance of key IT operating metrics. Day-to-day, the Analyst supports systems administration, migrations and assesses the IT organization needs, receives robust information, and analyzes it, looking for telltale trends or areas for IT performance improvement. The Analyst delivers relevant information to stakeholders and uses it to enhance the efficiency and effectiveness of a service, product, or system. Operationally the Analyst generates management reports or specific /adhoc reports in collaboration with cross functional teams to meet the organization nee...