Lead – Digital Portfolio - NEOBiz.RBG - Rolex Tower - BB.Retail Banking Group

Job Title: Lead – Digital Portfolio - NEOBiz

Department: Platform Business Banking

Direct Supervisor: Senior Manager, Digital Portfolio - NEOBiz

Job Number: 2

• Manage a set of existing NEOBiz relationships acquired digitally.
• To achieve assigned financial and non-financial objectives by meeting all non-borrowing needs of customers with target segments (Viz. borrowers, transactors, depositors).
• Actively manage all high value NEOBiz customers focusing on relationship management and up-selling, deep-selling, cross-selling other bank products; seamlessly take over new relationships acquired digitally where high balance/high revenue potential is identified and relationships upgraded by the VRM team using the defined customer onboarding procedure.
• Constantly identify opportunities by identifying customers'...