Lead Dynamics 365 CRM Solutions with a Hybrid Work Model

Become the key solution lead for Dynamics 365 CRM across North America. This role emphasizes project management, stakeholder engagement, and CRM optimization to enhance customer experiences.

The Dynamics 365 CRM Lead role spearheads technical strategies and manages implementation projects. With at least 5 years of expertise, you will collaborate with both internal IT teams and external consultants to deliver CRM-centric solutions. Your focus will also include governance practices, ongoing support, and continuous improvement of processes for sales operations and customer engagement.

Key Responsibilities:
• Act as the Solution Lead for Dynamics 365 CRM
• Manage end-to-end CRM project delivery
• Define business requirements and process flows
• Build relationships with business and IT stakeholders
• Support testing execution and strategy

Requirements:
• 5+ years configuring Microsoft Dynamics 365 CRM
• Leaders...