Lead Front Office Supervisor Role

Join the leadership team at the Wickaninnish Inn as a Front Office Supervisor. Drive excellence in guest services and team performance within this prestigious property.
In this role, you will manage day-to-day operations, ensuring that the Front Office team meets the exceptional standards set by Relais & Châteaux, AAA, and Forbes. Your primary focus will be supporting guest relations and staff development, fostering an environment conducive to personal and professional growth. You will also take part in administrative functions related to budget planning and team organization.
Key Responsibilities:
• Exceed guest service expectations regularly
• Supervise Front Office team effectively
• Address immediate guest needs and follow up
• Assist in training and staff development
• Oversee cleanliness of Front Office space
Requirements:
• 2+ years of management experience needed
• Fostering strong communication and interaction skills
• Ability to operate multip...