Job Description
Job Description: Lead Generation & Onboarding Specialist
About ShipShap Kenya
ShipShap Kenya is a fast-growing logistics and delivery technology company on a mission to make e-commerce and last-mile delivery seamless, affordable, and reliable across Kenya. We use smart logistics systems and dedicated service to empower merchants, businesses, and individuals to move goods more efficiently.
Role Summary
We are hiring a Lead Generation & Onboarding Specialist to support growth by converting interest into active, successful customers. This role sits at the intersection of customer acquisition and early-stage onboarding, ensuring new merchants are engaged, activated, and set up for long-term usage of ShipShap's products.
As inbound demand grows, this role plays a critical part in guiding new customers from first contact through initial platform adoption.
Key Responsibilities
- Engage and qualify prospective SMB customers across inbound and outbound...
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