Lead Generation Operations Manager

Upcision delivers verified B2B leads to 30+ clients through outbound. Roughly 60–100 inbound responses/day hit the system. A verification team calls, cleans, and qualifies. Submissions go out on schedule. Clients are month-to-month, so quality and delivery have to stay tight.

This role owns daily fulfillment operations and quality control.

Who This Role Fits:

• Call Center Operations Manager

• Lead Generation Fulfillment Manager

• Appointment Setting Team Lead

• BPO Operations Supervisor

• QA Manager With Coaching Ownership

• Performance Marketing Operations Lead

What Gets Owned Daily:

• Verification output: Dial volume, follow-ups, clean notes, accurate statusing

• On-time submissions: No last-minute scramble

• QA discipline: Sampling, scoring, coaching, repeat fixes

• Quality gates: Weak leads get reworked before clients see them

• CRM hygie...