Lead Information Officers

Job Title: Lead Information Officer (Administrative Support 3)

Classification: Administrative Support 3 (AS3) – Full‑time seasonal position for the 2026 summer season.

Benefits

• Hourly wage: $23.28 – $29.46 per hour (based on 40 hours per week).
• 11.6% in lieu of benefits and vacation leave: 5.6% of regular wage earnings instead of paid holidays and 6% of regular wage earnings instead of annual vacation pay.
• Shift premium pay: $3.25 per hour for weekends and holidays; $2.75 per hour for evenings.

Responsibilities

• Provide exceptional customer service as the first point of contact for visitors.
• Maintain accurate knowledge of recreational activities, park facilities, services, programs, safety issues, and regulations.
• Receive, respond to, and manage all customer service issues, including complaints, emergencies, and feedback, and appro...