Lead Manager

Primary Function: Manage inbound & outbound leads, build rapport with sellers, schedule appointments, and ensure smooth handoff to acquisitions team2.
Key ResponsibilitiesHandle incoming calls from potential sellersRetrieve, input, and update lead data in CRM (Podio)Schedule appointments for qualified leadsConduct follow-ups for warm leadsPerform quality assurance calls to check on past interactionsBuild strong rapport with sellers over the phoneAsk the right questions, listen actively, and identify seller motivation & urgencyEnsure a smooth handoff to the acquisitions teamEdify the company & acquisition manager to instill trustMarket Awareness & Adaptability:Understand real estate market trends in St. Louis & Southern IllinoisQuickly adapt to new tools & systems (e.g., Podio CRM)Use common sense in interactions (e.g., avoid over-questioning sellers with limited property info)3.
Required Skills & QualificationsStrong English communication skills (Clear, professional, minimal...