Lead Medical Support Assistant

Summary The incumbent serves as a Lead Medical Support Assistant in the Surgical Care service line at the Minneapolis VA Health Care System. The incumbent's work impacts the administrative aspect of patient care, including access, scheduling/coordinating appointments using advanced clinic access principles, collecting and updating demographic and insurance information managing patient processing and customer service. Responsibilities VA Careers - Lead Medical Support Assistant: https://youtube.com/embed/UJO_XH5uCLs Total Rewards of a Allied Health Professional Duties may include but not be limited to: Works collaboratively in an interdisciplinary coordinated care delivery model (i.e. PACT) and performs receptionist duties, customer service and other duties assigned to the proper and timely treatment of patients and maintains appointment schedules for one or more outpatient clinics. Assists with clinical access contingency plans by adjusting appointment times, location, or dates as well...