Lead Microsoft Licensing Operations with Automation and Strategy

Become an integral part of Microsoft licensing operations by managing key processes within a forward-thinking IT services firm. Focus on compliance, customer satisfaction, and innovative operational strategies at every stage.

This hybrid role enables you to own the execution of licensing contracts from beginning to end. Your responsibilities will range from managing team performance to driving the implementation of automated workflows. Strong skills in operational management and cross-functional communication are essential here.

Key Responsibilities:
• Oversee all aspects of licensing contracts processing
• Drive operational improvement strategies with KPIs
• Develop and mentor a high-performing team
• Execute process automation to enhance customer service
• Collaborate with various internal teams for operational success

Requirements:
• 5+ years in technology or customer operations leadership
• Expertise i...