Lead Operations Manager for Service and Customer Experience Excellence

Victoria Newitt Recruitment Inc
Full-time surrey, metro vancouver regional district Management & Operations
Posted:
June 08, 2026
Location:
surrey, metro vancouver regional district, Canada

Job Description

Shape the future of branch operations as an Operations Manager. Focus on team engagement, financial oversight, and surpassing customer expectations to drive growth in a service-oriented environment.

In this key managerial role, you will oversee operations at a busy branch, ensuring exceptional service in parts and shipping. Responsibilities include building high-performing teams, driving productivity, and fostering a customer-centric culture. Your expertise will help maintain profitability and enhance customer experiences across all departments.

Key Responsibilities:
• Manage all business operations including service and shipping
• Develop and train engaged teams through recruitment and mentoring
• Enhance customer focus and experience across departments
• Drive revenue growth by understanding customer needs
• Ensure compliance with health and safety regulations

Requirements:
• Proven experience as a service or ...

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Job Overview

Job Type: Full-time
Location: surrey, Canada
Posted: June 08, 2026
Deadline: July 18, 2026