Lead Product Designer (AirHelp Mobile App)

The AirHelp mobile app is a travel companion that helps users track their flights in real time, stay informed about disruptions, and take action instantly when something happens. From live flight tracking and smart notifications to seamless claim submission and status tracking, the app removes the complexity from air travel and passenger rights. We’re evolving the app into a proactive, intelligent travel assistant – one that not only reacts to disruptions, but anticipates them, guides users in real time, and becomes a product people rely on every time they travel.

With nearly one million downloads in under eight months and strong engagement beyond projections, we’ve validated the need. Now the challenge is to turn this into a category-defining mobile experience.

We’re looking for a Lead Product Designer to own this journey – defining how the product works, how it evolves, and how it delivers meaningful value to millions of traveler...