Lead – Programme Design and Quality

The Lead – Programme Design and Quality (Technology) will support the design, documentation, and quality assurance of education technology programmes at TCF. The role is responsible for translating programme ideas, educational needs, and technical inputs into clear, structured artefacts that enable effective vendor delivery, smooth deployments, and meaningful evaluation.
This is a hands-on role focused on structured thinking, documentation, and execution support ideal for someone who enjoys bringing clarity to complex, ambiguous problems.
Programme Design & Documentation
Develop and maintain high-quality programme documentation, including:
Business and Functional Requirements Documents (BRDs / FRDs)
User journeys and process flows
Functional specifications and acceptance criteria
Translate inputs from Programme Managers, academics, field teams, and vendors into clear, implementable documentation.
User Flows & Experience Thinking
Map end-to-end user journeys f...