Lead – Programme Design and Quality (Technology)

The Lead – Programme Design and Quality (Technology) will support the design, documentation, and quality assurance of education technology programmes at TCF. The role is responsible for translating programme ideas, educational needs, and technical inputs into clear, structured artefacts that enable effective vendor delivery, smooth deployments, and meaningful evaluation.

This is a hands‑on role focused on structured thinking, documentation, and execution support ideal for someone who enjoys bringing clarity to complex, ambiguous problems.

Responsibilities

• Develop and maintain high-quality programme documentation, including:
• Business and Functional Requirements Documents (BRDs / FRDs)
• User journeys and process flows
• Functional specifications and acceptance criteria
• Translate inputs from Programme Managers, academics, field teams, and vendors into clear, implementable documentation.

User Flows ...