Lead QA Analyst / Support (BA + QA)

Important IT company At the Latin American level, growth requires:
Lead QA Analyst / Support (BA QA)
Required Skills & Qualifications

Proven experience leading QA activities for system implementations, preferably in logistics, parcel, transportation, customs, or Brokerage-related environments.
Strong understanding of Mexico Brokerage operations, customs processes, parcel clearance flows, regulatory requirements, and operational dependencies.
Experience working as a liaison between business users, technical teams, vendors, and project stakeholders.
Strong ability to translate business requirements into functional specifications, test scenarios, and validation criteria.
Experience coordinating QA teams, assigning testing activities, reviewing test evidence, and following up on defect resolution.

Strong knowledge of QA methodologies, defect management, test case design, UAT support, regression testing, and release validation.
Experience using pr...