Lead Receptionist

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The Lead Receptionist is responsible for the front desk operations of a healthcare facility. This role involves greeting patients, scheduling appointments, handling inquiries, and maintaining patient records. The Lead Receptionist ensures a smooth and welcoming experience for patients and supports the medical team with various administrative tasks. This position assumes ownership and leads advanced and highly specialized administrative, operational, and customer support duties that require independent initiative and judgment. You will report to the Center Administrator.

The Lead Receptionist welcomes patients, offering administrative support, and assuming team lead responsibilities within a physician practice or center. This may include the following responsibilities:

+ Greet Patients: Welcome patients and visitors, both in person and over the phone.
+ Schedule Appointments: Manage appointment calendars, schedule p...