Lead Risk Operations Manager at Shakepay

Join Shakepay as the Lead Risk Operations Manager to shape financial services in Canada through top-notch risk management. Focus on user experience alongside risk mitigation strategies in a remote-friendly setting.
In this senior management role, you will implement best-in-class risk solutions while nurturing a high-performing team. Bring your 5+ years of risk management experience from fintech to lead strategies balancing operational efficiency and customer satisfaction. Engage with product and engineering teams to innovate fraud detection methods and streamline processes.
Key Responsibilities:
• Spearhead fraud awareness and risk operations within Shakepay
• Collaborate with data science on detection systems
• Develop and report on fraud insights for optimizations
• Enhance user experience around security protocols
• Build effective teams and lead performance culture
Requirements:
• 5+ years in fintech risk management
• Knowledge of industry fraud preven...