Lead Service Designer

Capgemini
Full-time Telford and Wrekin, Telford and Wrekin other-general
Posted:
June 11, 2026
Location:
Telford and Wrekin, Telford and Wrekin, United Kingdom

Job Description

This job is with Capgemini, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

About the job you’re considering

At Capgemini, we partner with clients to build the future of their services, organisations, and customer experiences. As a Lead Service Designer in our Experience Design team, you will shape end to end, future state services that are human centred, data informed, and AI ready. You will work across complex ecosystems — spanning business, policy, people, and technology — transforming ambiguity into clarity and direction. 


As a Lead, you will guide multidisciplinary teams, influence and guide senior stakeholders, and bring together strategy, research, prototyping, and delivery to define and launch services and transformation at scale. You will join our growing Digital Customer Experience (DCX) practice and ...

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Job Overview

Job Type: Full-time
Location: Telford and Wrekin, United Kingdom
Posted: June 11, 2026
Deadline: July 21, 2026