Lead Site Reliability Administrator

Lead Site Reliability Administrator at OpenText

OpenText is a global leader in information management, driving digital transformation through AI‑powered solutions.

The Site Reliability Administrator role focuses on building solutions that enhance the availability, performance, and stability of OpenText services within a cloud Dev‑Ops organization.

Responsibilities

• Use technical knowledge, creativity, and company practices to drive down incident occurrences through proactive monitoring and alerting.
• Provide incident attention according to Service Level Agreements.
• Give continuous feedback to development teams on system stability, defect analysis, and enhancements.
• Develop runbooks and patterns to sustain applications in production.
• Participate in technical discussions and drive transition to sustain activities with development teams.
• Work with IT business and development partn...