Lead Technical Support Engineer

Mercor
full time São Paulo, State of São Paulo Computer Occupations
Posted:
June 04, 2026
Location:
São Paulo, State of São Paulo, Brazil

Job Description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Customer Success Engineer (LatAm)
Type: Contract
Compensation: $35,000–$50,000/year
Location: Remote
Commitment: Substantial overlap with Pacific Time (PT/PST)

Role Responsibilities

  • Investigate talent-reported issues end-to-end. Reproduce bugs, identify root causes, and separate UX friction, model edge cases, and system defects.
  • Debug across our AI + ...

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Job Overview

Job Type: full time
Location: São Paulo, Brazil
Posted: June 04, 2026
Deadline: July 14, 2026