Lead User Experience Designer at Thumbtack

Join Thumbtack as a Lead User Experience Designer and take charge of customer interactions across platforms. Your strategic design skills will enhance our digital customer experience.
As the Customer Design Lead, you'll spearhead the design vision for Thumbtack’s platform, ensuring the highest quality across web and native environments. This role is essential for identifying unique opportunities and guiding product direction through your expertise in cross-platform experiences. Collaborate with teams to influence strategic decisions and mentor fellow designers.
Key Responsibilities:
• Ensure coherence in customer experience across web and native
• Influence product strategy with customer insights
• Drive projects targeting systemic design gaps
• Establish customer-centric design principles
• Mentor senior and mid-level designers effectively
Requirements:
• Minimum 12 years in product design at the principal level
• Proven portfolio exhibiting cross-platfor...