Lead UX Designer (Financial Services)

Lead UX Designer - Financial Services

Location: Mexico (CDMX or Guadalajara) – Hybrid

Overview

We are looking for an Experience Designer (XD) to join our team and help craft end-to-end, omni-channel experiences for B2B2C financial services products. In this role, you will collaborate with cross‑functional teams to design user‑centered journeys that drive engagement, trust, and measurable business outcomes.

You’ll bring a strong mix of design craft, systems thinking, and business acumen, along with the ability to navigate complex stakeholder environments and translate insights into impactful experiences.

Key Responsibilities

• Lead the design of end‑to‑end digital experiences across multiple platforms, aligning user needs with business goals.
• Apply human-centered design methodologies to frame problems, co-create solutions, and deliver value across touchpoints.
• Create UX deliverables such ...