Lead Workforce Manager – Contact Center Analytics

A contact center services company in the Philippines is seeking a Workforce Manager to lead a dispersed team in scheduling, forecasting, and workforce analytics. This role requires a strong background in Workforce Management, excellent communication skills, and the ability to guide and develop team members. The position encompasses robust responsibilities, ensuring service levels are met while fostering professional growth. Enjoy competitive benefits such as health coverage, allowances, and supportive work culture focused on individual growth and community.
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